You Have Questions. We Have Answers!

Who runs WellAttended?

WellAttended is run by William Rader and Micah Alcorn. They have been producing events for over 10 years and were tired of complex ticketing solutions that were filled with features they never used. WellAttended is built from the ground up and is based on feedback from our community.

How does it work?

You first set up an account by adding information about your organization. Then you create an event by adding a description, date and time, ticket options, and images. Next, publish your event and start sharing it with the world. It’s that easy! Click here to learn more.

What does it cost?

Your account is free to set up. We charge a ticket processing fee of $1.00 + 1.9% for each ticket sold plus a credit card processing fee. All credit cards are processed through Stripe which is certified to PCI Service Provider Level 1, the most stringent level of certification. Most importantly, you will receive your money as soon as tickets are sold. Click here to learn more about pricing.

Who uses WellAttended?

WellAttended is the go-to online box office platform for theaters, conventions, musicians, artists, dancers, burlesque performers, magicians, and other variety entertainers. Our community includes hundreds of entertainers nationwide. Learn how the Theatre of Dreams uses WellAttended to save time and sell out their shows.

Do I need to sign a contract?

Nope! We believe in providing the best service for our clients. Our goal is to make your events an overwhelming success. 🙂

Will you help me promote my events?

Yes! We send out weekly emails for our clients to spread the word about upcoming shows. We also have numerous resources including ebooks, workshops, and a podcast.

Questions About Tickets

Why didn't I receive my tickets?

Your tickets will be sent to the email on your account. If you didn’t receive an email, check your spam and promotions folders. If you still didn’t receive a purchase confirmation email, contact us at help@wellattended.com.

Where are my tickets located?

You can view your tickets to all of the events hosted by WellAttended by logging into your account at https://wellattended.com/account.

Can I get a refund?

Refund policies are different across events. Please contact the event producer to see if a refund can be issued.

Still Have Questions?

Contact Us